Privacy Policy
Ace Cricket Academy
Last updated: 1 February 2026
Ace Cricket Academy (“we”, “our”, or “us”) operates the Ace Cricket Portal mobile application and related services. This Privacy Policy explains how we collect, use, store, and protect user information when you use our mobile application or website https://acecricketacademy.in.
By using our app or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- User role (student, parent, coach, admin)
This information is used to manage academy operations such as registrations, attendance, fee management, and communication.
b. Payment Information
Payments made through the app are processed using Razorpay.
We do not store card details, UPI IDs, or banking information on our servers.
Razorpay may collect:
- Payment transaction details
- Contact details required to complete a transaction
Please refer to Razorpay’s privacy policy for more information.
c. Media & Camera Access
The app may request access to:
- Camera
- Photos / Media / Files
This access is used only for:
- Uploading profile images
- Uploading documents or images related to academy activities
We do not access your camera or files without your explicit permission.
d. Attendance & Usage Data
We may collect:
- Login activity
- Attendance check-ins/check-outs (for staff/coaches)
- App usage data (non-personal)
This helps us improve app performance and operational accuracy.
2. How We Use Your Information
We use collected information to:
- Manage academy registrations and profiles
- Record attendance and fees
- Enable secure authentication
- Process payments
- Communicate important updates
- Improve app stability and features
We do not sell or rent your personal data to third parties.
3. Data Storage & Security
We use Google Firebase services for:
- Authentication
- Database storage
- File storage
Firebase uses industry-standard security practices to protect user data.
Access to data is restricted to authorized personnel only.
4. Third-Party Services
Our app uses the following third-party services:
- Firebase (Google LLC) – authentication, database, storage
- Razorpay – payment processing
- Cloudinary – image storage and optimization
Each third-party service operates under its own privacy policy.
5. Children’s Privacy
Our services may be used by students under 18, but:
- Accounts are managed by parents/guardians or academy administrators
- We do not knowingly collect personal data from children without proper authorization
If you believe a child’s data has been collected improperly, please contact us immediately.
6. Data Retention
We retain personal data only for as long as necessary:
- To provide our services
- To meet legal or operational requirements
Users may request data deletion by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
Requests can be made using the contact details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated “Last updated” date.
9. Data Deletion Requests
Users may request the deletion of their personal data associated with the Ace Cricket Academy mobile application.
How to request deletion:
Send an email to acecricketacademy.in@gmail.com
Use the subject line: “Data Deletion Request”
Include your registered email address or phone number for verification
What happens next:
We will verify the request to prevent unauthorized deletion
Upon successful verification, we will delete or anonymize the requested personal data from our systems
Data will typically be deleted within 7–30 business days, unless retention is required by law or for legitimate operational purposes (such as financial or compliance records)
Data that may be deleted includes:
Account profile information
Attendance records
Uploaded images or documents
Non-essential usage data
Certain data may be retained if required to comply with legal obligations or resolve disputes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Ace Cricket Academy
Email: acecricketacademy.in@gmail.com
Website: https://acecricketacademy.in